Legal Center

Welcome to Kool's Legal Center. Kool is a mobile social and messaging app (chat, stories, posts, clips, live, meetings, an in-app mailbox and groups) operated by Synvora. Everything that governs your use of Kool lives here.

Policies

• Privacy Policy. What we collect and why.
• Terms of Service. The rules for using Kool.
• Cookie Policy. We use only strictly-necessary cookies.
• Refund Policy. Kool is free today; how future purchases work.
• Security Overview. How we protect your data.
• Subprocessors. The providers that help run Kool.
• Accessibility Statement. Our WCAG commitment.
• Trust Center. Security, privacy, reliability at a glance.

Our commitments in short

• We don't sell your data and use no third-party analytics or ad trackers.
• Ads, where shown, are contextual and non-tracking, with no cross-app tracking.
• Sign-in is passwordless; your data is encrypted in transit and at rest on Cloudflare.
• You can delete your account and data any time in the app.

For businesses

Enterprise customers can request our Master Service Agreement (MSA), Data Processing Agreement (DPA) and Service Level Agreement (SLA). See the Data Processing summary or email legal@k00l.app.